Frequently Asked Questions
Everything you need to know to gear up and get on the field.
How long does it take to ship custom-strung heads?
Custom-strung heads are handcrafted by our experts and typically require 3-5 business days for processing before they are shipped via your selected delivery method.
What is your return policy on lacrosse equipment?
We offer a 30-day return policy for most unused items in their original packaging. Please note that custom-dyed or custom-strung heads are final sale and cannot be returned.
Do you offer team discounts for bulk orders?
Yes, we provide specialized pricing and custom uniform packages for teams and organizations. Please contact our Team Sales department for a personalized quote.
How can I track my order status?
Once your order ships, you will receive an email confirmation with a tracking number. You can also view your order history and status by logging into your Lacrosse Unlimited account.
Do you ship internationally?
Yes, we ship to many countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay for a secure and seamless checkout experience.